Ryan McDougall							423 Maple Ave
rymcdougall@gmail.com						Fulton, NY 13069
								315 593-3153

Objective:	
Enthusiastic and motivated IT professional looking to enter the industry and work in systems, network or database administration.

Education:
Clarkson University, Potsdam, NY			May 2002
Bachelor of Science, Management Information Systems  			                   
* Minor in Technical Communications – Digitally Mediated Communications


Work Experience:
USC Columbia, Columbia, SC				September 2004 – July 2005
Information Resource Consultant
* Desktop Support for Windows XP/2000, Unix, Fedora Core 2
* Installation of Windows XP/2000 and Fedora Core 2 OSes
* Ghost Image creation and deployment of Windows XP and Fedora Core 2
* Account creation for Windows domain

McDougall Freelance Computer Consulting, Fulton, NY	1998 – Present
Computer Consultant							           
* Replacement and/or addition of hard drives, ram, motherboards, processors and peripherals, i.e. video cards, modems, Palm Pilots, printers etc
* OS installation of Windows 9x/ME, 2000 and various Linux distributions
* Network installation: CAT5 cable making, cable running, router installation and configuration, wired/wireless network card installation and setup
* Hardware & Software Troubleshooting

UNC Charlotte Dept. of Sociology & Anthropology, Charlotte, NC	January 2003 - July 2004	
Office Assistant
* Technology and computer hardware consultant
* Edited and maintained the department website
* Helped prepare documents for presentations
* Supervised and scheduled student workers
* Directed students and visitors to their appropriate places over the phone and in person

Clarkson University Center for Excellence in Communication, Potsdam, NY	May 2000 - May 2002
Senior Student Communications Specialist
* Designed and implemented RealSystem Servers and RealSystem Producer at Clarkson University
* Researched and developed a Windows Media Server
* Redesigned and maintained the website for my department http://media.clarkson.edu and http://www.clarkson.edu/cec


Academic/MIS 	Computer Skills
* Platforms: IBM PC, Sun Server 
* Operating Systems: Windows NT 95/98, Windows 2000, DOS, Windows 3.1, Linux/Unix
* Programming Languages: Java, PHP, HTML, C++, Oracle SQL & WebDB (Portal), JavaScript, experienced in web page design, Perl CGI
* Applications: Word Perfect, MS-Word, MS-Excel, MS-PowerPoint, MS-Publisher, MS-Outlook, MS IE 5.0+, Adobe Photoshop, Macromedia Dreamweaver, ColdFusion Studio 4.5, GNU EMACS
* Personal Website: http://www.mapleave.net/



References Available Upon Request